Wholesalers and distributors
An AI employee for your distribution business.
Orders from the inbox entered, purchase orders sent and chased, each customer's prices kept current, and retailer deductions disputed.
Meet Iris.
Pick your office's software below and watch Iris at work in it.
What does your office run on?
You ask. Iris does the work.
First duties
What Iris usually takes on first.
Enter every emailed order
Iris reads each order from an email or a PDF and enters it at the customer's own prices. She leaves it as a draft for you to check.
Send purchase orders and chase the due dates
She drafts each purchase order and sends it once you okay it. When one runs late, she asks the supplier for a new date.
Keep each customer's prices current
After a supplier increase she drafts the new price sheets. Once you okay them, she uses them on every invoice.
Dispute retailer deductions
She gathers the order, the ship notice and the proof of delivery for each deduction and drafts the dispute before its deadline.
The work
What keeps a distributor's office busy.
- Orders typed in from the inbox. Orders arrive as emails, PDF purchase orders and phone calls, and someone types each one into the system line by line. Order entry can fill most of a customer service rep's day.
- Price sheets updated one customer at a time. Each customer's prices sit in a spreadsheet or in the rep's memory. A supplier increase means updating every sheet.
- Landed cost spread across each container. The freight line, customs and the broker each bill separately over several weeks. Someone spreads them across the container's products in a spreadsheet.
- Retailer deductions researched one by one. Retail chains take deductions for a late truck or a missing ship notice, and each one is researched separately. Disputes not filed on time are lost.
- Backorders kept on a separate list. When a supplier ships part of an order, what each customer is still owed sits on a list or in someone's head. Customers call before anyone remembers.
Unlike the general-purpose AI employee bots on the market, Iris works in the software a distributor's office already uses. How we're different
Increase efficiency, lower costs.
A short conversation about how your office runs, and a written proposal in a couple of days.
Start the conversationStart here